Help Desk Software-PRD, the Specialists  
Help Desk Software ProductsHelp Desk Consulting ServicesSupportSupportCompany InformationDownloads

Training

PRD Software offer a wide range of information technology training courses to suit all budgets.  With access to the latest in self-paced computer based trraining products, PRD Software can assist you with all your training needs.

HelpMaster Pro Training

Of course, we also offer comprehensive training for our HelpMaster Pro software suite.  The following courses have been designed to maximise your Return On Investment (ROI) by reducing the ramp-up time and effort.

  • Installing, Configuring and Administering HelpMaster Pro - Desktop.  A 1 to 2 day workshop for system administrators that covers all the basics of implementing and maintaining the HelpMaster Pro desktop version.
     
  • Installing, configuring and administering HelpMaster Pro - Web interfaces. A half day workshop for system administrators that covers all the basics of implementing and maintaining the HelpMaster Pro web modules.
     
  • Priority Management and Service Level Agreements - A half day workshop that covers how to get the best out of the HelpMaster Pro Priority Manager.
     
  • Using HelpMaster Pro for staff - A half day workshop that covers all aspects of using HelpMaster Pro.  Designed especially for staff and other users of HelpMaster Pro.
For further information about our training courses, pre-requisites and pricing, please email training@prd-software.com.au.


Training Consultants Wanted outside of Australia.

PRD Software is currently seeking to establish a business relationship with training and IT consultants, in selected geographic locations, that wish to install, consult and provide training for the HelpMaster Pro Software Suite.  If you are interested, please contact training@prd-software.com.au

Services
Installation
Training
Data conversion
Custom Reporting
Consulting

Quick Links
Contact PRD Software
Resellers & Distributors
Log / update a job with
the PRD Helpdesk
HelpMaster Pro discussion
forum

© 1999-2008 PRD Software Pty Ltd
ABN: 17 077 084 318.    All rights reserved.
Terms of Use & Policies

Contact Support  
Contact Sales  
Phone: +61 2 6278 4664