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Testimonials
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“I am very pleased with my testing of the Help Master Pro version 5.0.13.
Thanks again for your time and the following up, your services are very
professional and greatly appreciated.”
Jeff – Canada
“This is exactly what I was having custom made for our helpdesk....”
Evan – US
“We have just downloaded your evaluation software from your web site
and have had a look at its functionality. The people who have\are
evaluating the software are greatly impressed by both its functionality,
ease of use and its reporting capabilities. I would be very surprised if
we do not purchase the full version in the very near future.”
John – England
“I have to tell you I was going to program a Help Desk program myself and
first downloaded a bunch of shareware versions of other people's software
to get some ideas... when I came across your software, I decided NOT to
program one after all... yours has all the features I was looking for
including asset management PLUS you give users access to the Access Database
so we can write other reports... So basically you offer the full package with
an excellent benefit of unlimited expansion!
All at a very reasonable price! My hat's off to you! Nice job!”
Joe – USA
“Regrettably, our european headquarters has decided that we have to use a
self-developed tool. So we won't use HelpMaster Pro anymore (personally I regret
this very much because I think HelpMaster Pro is the best application for this
use I have seen so far!).
I would like to thank you and PRD-Software for the service you gave.”
R K – Netherlands
“I've installed Helpmaster Pro on all the support team PC's and we start to use
the program as our "official" Helpdesk program at the beginning of last week.
It's an excellent program - everybody agrees with this.
It covers all the aspects that you need to run a Helpdesk successfully on.
I like the report system and the asset system.
As I said – an excellent program – well done!”
Riana – South Africa
“We downloaded a demo copy of HelpMaster and are quite impressed with its capabilities.
We are particularly interested in the product fault and resolution field for our
technical support team.”
Brendan – Australia
“I am very interested in this product because it is a fileserver application as opposed
to a client server application. I would like to do some more testing on it.”
Sue – New Zealand
“The helpdesk software that I downloaded is really the software that I have been searching for.
The design and user interface is good.”
Syed – Unknown
“To wind things up, your software looks great. It is going to be ideal for our requirements,
and feels easy to use.”
Trevor – New Zealand
“It is good to see Australian companies turning out such high quality products.”
Casey – Australia
“Thanks for your offer. It's good to know that there are still companies that are
prepared to do anything for customer service!
Thanks for all your trouble regarding this matter -
please be certain that I REALLY appreciate service like this!”
Riana – South Africa
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