Help Desk Software-PRD, the Specialists  
Help Desk Software ProductsHelp Desk Consulting ServicesSupportSupportCompany InformationDownloads


HelpMaster Pro Business Edition
Product Overview

HelpMaster Pro is a great cost effective, affordable solution for small-to-medium sized helpdesks and support centres everywhere!

Download Now!

HelpMaster Pro Business Edition is the tried and true version of the powerful HelpMaster Pro family. Built around Access Database technology, it features simplified installation and use, while at the same time maintaining the powerful features expected in Helpdesk Software. If you are looking for a very cost effective solution for small-to-medium helpdesk operations, this is the package for you.

Key Features
 Complete Call Logging and Tracking  Flexible Contact Management
 Support Knowledge Base  Powerful Asset Management
 Easy to Install, Setup and Use  Escalation and Priority Management
 Helpdesk Job Analysis  Over 40 Management Reports

HelpMaster Pro has helped over 450 customers in over 40 countries around the world improve their level of support to their customers and it can do the same for you and your organization.

Call Logging
Link to screen shot of HelpMaster Pro's 'Log New Job' screen
Customer Contact
Link to HelpMaster Pro Client Details screen shot
Asset Management
Link to screen shot of HelpMaster Pro's 'Asset Administration'

Download HelpMaster Pro today!

Download a NO-RISK fully functional evaluation version today and start discovering how HelpMaster Pro can make life at your support desk a lot easier! Click here to download HelpMaster Pro Business Edition

See what our customers have to say

"This is exactly what I was having custom made for our helpdesk...."
Evan – USA


“I am very interested in this product because it is a fileserver application as opposed
to a client server application. I would like to do some more testing on it.”
Sue – New Zealand


Products
General
Why Helpdesk Software?
HelpMaster Pro
Overview
Version history
Features at a glance
Screen shots
System requirements
Add-ons
Sales
Pricing
FAQ
Testimonials
Download
Evaluation Download

Quick Links
Contact PRD Software
Resellers & Distributors
Log / update a job with
the PRD Helpdesk
HelpMaster Pro discussion
forum


© 1999-2008 PRD Software Pty Ltd
ABN: 17 077 084 318.    All rights reserved.
Terms of Use & Policies

Contact Support  
Contact Sales  
Phone: +61 2 6278 4664